Our Services

Even in the after-sales business is APT's customers actively support. For all devices, and systems will soon be offered qualified support. For this purpose, short-term applications include on-site as well as the supply of spare components using courier services.

Our opening times:

• Monday to Friday 08:00 am - 06:00 pm (during these hours you can reach us by e-mail and / or phone)
• Outside these times various online services are available

APT - FAQ

• Here you can find help and guidance around the Clock
• Most of the standard questions are answered
• Ask your own questions and / or answers to set

APT - SUPPORT

• Database-based ticket system - where no request is lost
• Fastest turnaround times
• Kompentente support from our experts

Customer-Forum

• Customers can connect to share information with other clients in connection
• Fast help for problems by specialists at APT

Online-Tools

• Little helpers for everyday

APT - Customer Area

• APT documentation for all systems in German and English for download
• Updates to the APT software to download
• Online license management
• Online-Help for PMD02
• Request your personal access -> REQUEST

Personal contact data

• Here you will find all contact information (email, phone and fax) to your contact person in the house APT

More Service Offerings:

• Commissioning at customers plant
• Admissions and Training
• Capability Analysis
• Investigations
• Factory calibration
• Implementation and support for feasibility studies

Additional Support Services:

• Quickly as possible on-site service
• The fastest possible delivery of spare parts, spare equipment, etc.
• Qualified support by phone, Internet and email